HAUTMEC Heavy Duty 11-Inch PVC/ABS Pipe Saw And General Purpose Hand saw, Adjustable Cutting Angle, For Cutting Pipe In Tight Spaces, for Trimming, Gardening, Wood, Drywall, And Plastic HT0027-SA

Privacy Policy explains how we  collect, use, share and process your information when you visit or make a purchase from https://www.hautmec-tools.com as well as the rights and choices you have associated with that information. 

Chapter 1: PERSONAL INFORMATION WE COLLECT
Part 1: Purchase something from our store, as part of the buying and selling process, we collect the personal information you give us when you use our services. For example, your name, address and email address.  In some regions, passport information and tax number are also needed for customer clearance.
Part 2: When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings
Part 3: Telephone, social media, email marketing: with your permission, we may send you emails about our store, new products and other updates.
Part 4: We strongly recommend that you do not post any information through this website that would allow strangers to identify or locate you or information that you do not wish to share with the public.

Chapter 2: How Do We Use Your Personal Information?
Part 1:We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you
Screen our orders for potential risk or fraud
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services."
Part 2:We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Chapter 3: Sharing Your Personal Information
Part 1: Other than sharing your personal information so that you can use our Services, or as required or permitted by law, we do not share personal information about you with non-affiliated third parties. 
Part 2: We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use ShopExpress to power our online store.
Part 3: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Chapter 4: DATA RETENTION
Part 1: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Part 2: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Part 3: If you send us correspondence, including emails, we retain such information electronically in the records of your account. We will also electronically retain customer service correspondence and other correspondence from HAUTMEC to you. We retain these records to measure and improve our customer service and to investigate potential fraud and violations. We may, over time, delete these records as permitted by law.

Chapter 5: DO NOT TRACK
Part 1: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Chapter 6: Children
Part 1: Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.

Chapter 7: YOUR RIGHTS
Part 1: We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Chapter 8: SECURITY
Part 1: To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Part 2: To Ensure the Security of the Services. We care about keeping you secure and safe while using our services. Keeping you safe requires us to process your personal information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information. We cannot ensure the security of our Services if we do not process your personal information for security purposes.
Part 3: To Compliance with Our Terms and Agreements or Policies. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. Subject to the applicable law, we may also process your personal information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies and enforce our agreements with third parties and business partners.

Chapter 9: CHANGES
Part 1: We reserve the right to modify this privacy policy at any time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Chapter 10: CONTACT US
Part 1: For more information about our privacy practices, if you have questions, please contact us via email at: sales@hautmectools.com.

If the return requirements are met, just contact us at services@hautmectools.com within 15 days after receiving your product and we'll issue a full refund upon receiving the items.

CANCELLATION
We accept order cancellation before the product is shipped or produced. We will cancel order in china time 6 hours from Monday to Saturday.We won’t cancel order in Sunday.We have to delay to next Monday to cancel it.After the order being canceled you will get full refund.
We cannot cancel the order if the product is already shipped out.
If you believe the product is defective, please contact Customer Service: services@hautmectools.com with product and defect details.

Return process within 15 days of receiving your order on www.hautmec-tools.com
Merchandise may be returned within 15 days of delivery. 
Product is in the same condition as when you received it.
All packaging, accessories, accessories are still in new or like-new condition and will not affect resale.

1. Email us your return request at hautmec@gmail.com indicating the order number, which items you want to return and the reason for return.
We reserve the right not to accept returns without prior approval from Customer Service.
2. Pack your return merchandise securely (in the original packaging if possible) and include a copy of your invoice or a note with your name, email address, and phone number.Write the Order Number on the front of the box/package so that it is easily visible.
3. If you are interested in exchanging for a different product, please indicate the item(s) you wish to receive in exchange (links or pictures). We will reply to acknowledge the availability of the new items you wish to order.

EDIT: Consumers are not responsible for return shipping if an item is received damaged or incorrect.

REFUNDS
Exchanges for different products are acceptable and the difference would be applied to your payment (when exchanging for a lower value item) or invoiced to you (when exchanging for a higher value item)  via email to be paid before shipping the new product to you. 
Before returning the product, please send some product photos to our customer service email services@hautmectools.com for confirmation. If the product is not broken or damaged in the nature, all shipping and handling charges for the return will be borne by the customer. If the product is broken and damaged during shipping, the shipping cost is borne by the seller.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit coupon will be send via email within a certain amount of days.
Refunds to your credit card or original method of payment, applies for damage/defective items only.

There are certain situations where only partial refunds are granted :
1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
2. Any item that is returned more than 15 days after delivery
3. Any handcrafted/artisan-made product that is returned for having minimal cosmetic imperfections that do not compromise its functionality and durability. 
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
Please contact our customer service at services@hautmectools.com to get the returned address.
HAUTMEC offers a 15 days limited warranty covering manufacturer defects only,  any damages resulting from  abuse or normal wear and tear are not covered under our policy.

RETURN
To return your product, please first contact us first at services@hautmectools.com to receive instructions to ship your package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Return label cost will be deducted from your refund/credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Noted: 
1. Please make sure the return goods under good condition and with original products and accessories with no need of any notes. 
2. Please kindly provide us with what express you choose and the return tracking numberonce available. You may send them to services@hautmectools.com. 
3,We reserve the right not to accept returns without prior approval from Customer Service.
4,Consumers are not responsible for return shipping if an item is received damaged or incorrect
5,You will be responsible for paying for your own shipping costs for returning your item.
6,We cannot cancel the order if the product is already shipped out.

Order Processing
We only ship to the US, we process orders within 2-3 business days, excluding weekends and holidays.
Successfully placed order will receive an email confirmation with order details. If you do not receive the email, please check your spam filter or contact us at services@hautmectools.com to confirm.
We provide good shipping service to make your shopping process more satisfied. For specific shipping rates, please contact hautmec@gmail.com
Some products will be free of shipping
Free shipping if you choose Amazon to ship

We will choose the most suitable logistics for you based on factors such as your address and the nature of the goods. Shipping time is 10 to 15 days.

.(Due to the impact of COVID-19, the delivery time may be delayed. The specific delivery situation is subject to local conditions.)
Special Note:

If you request a change of address after your order has been shipped, HAUTMEC does not guarantee that your order has been shipped successfully updated. You are responsible for all risks and expenses that may result from changing addresses after an order has been shipped.

When you place an order, please be sure to enter the correct name, address and contact information so that we can ship it to you smoothly.

B2B Business Requirements: MOQ more than 20pcs/Per Sku

If you are business buyer and  purchase quantity meets the above requirements, please contact the email:

sales@hautmectools.com